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// Plans, Pricing & Rules

Compare plans,
pricing and rules.

A structured reference for comparing Luxota’s three commercial levels: 14-Day Live Portal Preview, ShareHub White Label, and Luxota Full OTA — including feature access, deposits, fees, activations, upgrade rules, and commercial boundaries.

Reference Page Clear rules before activation.

Use this page when you need the detailed comparison behind the See → Sell → Scale pathway.

// Three Commercial Levels

One entry stage and two commercial products.

Luxota’s commercial structure moves agencies from preview to selling and then into full OTA operations. Each level has different access, cost logic, and operational depth.

01 See

14-Day Live Portal Preview

Entry stage for evaluation and preparation before commercial activation.

  • Live branded portal preview
  • Brand, content, page, language, and manual service preparation
  • Payment, booking, issuance, and wallet usage blocked
Preview only · no commercial activation
02 Sell

ShareHub White Label

First commercial product for agencies ready to sell online with lower operational complexity.

  • Own branded website and domain
  • Up to two supported payment gateways
  • No segment fee
USD 100/month + 5% UAE VAT
03 Scale

Luxota Full OTA

Advanced commercial product for agencies ready to scale into a full OTA operating model.

  • No annual software license
  • Refundable deposits + usage-based segment fees
  • Direct suppliers, Trustee, and 8 sales channels subject to activation
Pay as you grow · Full OTA structure
// Full Feature & Commercial Comparison

The main comparison table.

This table shows what is available, blocked, included, or subject to activation under each commercial level. It should be treated as the primary comparison reference.

Feature / Rule
14-Day Live Portal Preview
ShareHub White Label
Luxota Full OTA
Role in model
Entry stage
Commercial product
Advanced commercial product
Main purpose
Preview and preparation
Start selling with low friction
Scale into full OTA operations
Commercial activation
No
Yes
Yes
Website
Yes
Yes
Yes
Own domain
After upgrade
Yes
Yes
Branding
Yes
Yes
Yes
Content / page / language management
Yes
Yes
Yes
Manual service preparation
Yes
Yes
Yes
Manual service selling
No
Yes
Yes
API service selling
No
Yes, only Luxota-provided ShareHub supply
Yes, direct suppliers / ShareHub / Trustee structures
Payment gateway
No
Up to 2 supported gateways
Supported and new gateways
Gateway setup fee
Not applicable
First 2 supported setups free
New gateways: USD 250 + VAT after approval
Gateway replacement
Not applicable
After 2 free slots: USD 250 + VAT per setup
Subject to approved activation terms
Direct supplier API
No
No
Yes
Supplier activation
No
No
USD 250 + VAT per approved supplier
Access to other ShareHub suppliers / sites
No
No
Subject to Full OTA scope
Luxota-provided ShareHub supply
View-only where applicable
Yes
Subject to structure / not the same as White Label
Refundable Service Deposit
No
Yes
No, unless separately agreed
Refundable Operational Deposit
No
No
USD 1,000
Refundable Security Deposit
No
No
USD 1,000
Monthly fee
No
USD 100/month + VAT
No
Annual software license fee
No
No traditional license
No
Segment fee
No
No
Yes
Flight segment fee
No
No
USD 0.85 per passenger
Hotel segment fee
No
No
USD 0.85 per guest
Tour segment fee
No
No
USD 1.50 per traveler
Visa segment fee
No
No
USD 1.50 per applicant
Website channel
Preview only
Yes
Yes
Mobile app
No
No
Yes, subject to activation
ShareHub channel
View-only / limited
Luxota-provided supply only
Yes, subject to scope
White Label channel
No
Product itself only
Yes, as a sales channel
Meta Search
No
No
Yes, subject to activation
Licence Reseller
No
No
Yes, subject to approval
API OUT
No
No
Yes, subject to technical and commercial approval
Luxota ShareHub Supplier role
No
No
Yes, subject to approval
Trustee financial operations
No
Limited / not full Trustee structure
Yes
Support model
Basic preview guidance
Structured support channels
Structured operational support by scope
Upgrade path
To White Label or Full OTA
To Full OTA
Already highest commercial level
Best for
Evaluation
Fast commercial start
Full OTA scaling

Comparison note

The table is a commercial explanation, not a replacement for the final agreement. Final availability depends on signed contract, technical readiness, supplier approval, payment gateway approval, activation scope, and applicable tax rules.

// Deposits & Balances

Refundable deposits are part of the operating structure.

Deposit names must stay clear because each deposit has a different purpose and applies to a different commercial model.

White Label

Refundable Service Deposit

Used to purchase Luxota-provided ShareHub supply under ShareHub White Label. Unused balance may be released after settlement review.

Full OTA

Refundable Operational Deposit

USD 1,000 used as the operational balance for segment fees and approved Luxota-related operational deductions.

Full OTA

Refundable Security Deposit

USD 1,000 held to protect against outstanding balances, chargebacks, refund obligations, penalties, disputes, and unresolved liabilities.

// ShareHub White Label Rules

Low-friction commercial selling model.

ShareHub White Label is the first commercial product after preview. It helps agencies start selling without direct supplier integration or Full OTA operating complexity.

Monthly Fee

USD 100/month + 5% UAE VAT

This is a non-refundable monthly access fee. It is not a deposit, service balance, Full OTA credit, or future usage credit.

Segment Fees

No segment fee

Segment fees do not apply under ShareHub White Label. Segment fees apply only under Luxota Full OTA.

Gateways

Up to 2 supported gateways

First two standard supported gateway setups are included. Later replacement or new setup is charged separately.

Supplier Access

Luxota-provided supply only

This model does not include direct supplier API integration or open access to all ShareHub suppliers.

// Luxota Full OTA Rules

Full OTA without annual software license fees.

Full OTA is the advanced commercial product for agencies ready for direct suppliers, Trustee, segment-based operation, and channel expansion.

What is not charged separately

No fixed platform license model

  • No annual software license fee
  • No monthly platform access fee
  • No separate standard hosting fee
  • No separate standard support fee
What applies

Usage and activation structure

  • Refundable Operational Deposit
  • Refundable Security Deposit
  • Usage-based segment fees
  • Approved supplier and gateway activation fees
// Segment Fees

Segment fees apply only under Luxota Full OTA.

Segment fees are deducted from the agency’s Refundable Operational Deposit / operational balance. They do not apply to Live Preview or ShareHub White Label.

Service Type
Segment Fee
Applied Under
Flights
USD 0.85 per passenger
Luxota Full OTA only
Hotels
USD 0.85 per guest
Luxota Full OTA only
Tours
USD 1.50 per traveler
Luxota Full OTA only
Visa
USD 1.50 per applicant
Luxota Full OTA only

VAT note

Segment fees are taxable operational charges and are subject to 5% UAE VAT in accordance with UAE tax regulations.

// Activation Fees

Activation applies only after review and approval.

Supplier and gateway activation requests are subject to technical feasibility, documentation, third-party cooperation, compliance requirements, and Luxota approval.

Full OTA

Supplier Activation

USD 250 + 5% UAE VAT per approved supplier activation after technical feasibility review and approval.

Full OTA

Payment Gateway Activation

USD 250 + 5% UAE VAT per approved new payment gateway activation after technical review.

White Label

Gateway Replacement

After the first two included supported gateway setups, each replacement or new setup is USD 250 + 5% UAE VAT.

Third-party costs

Agency responsibility

Bank, PSP, merchant account, transaction, compliance, settlement, and regulatory costs remain the agency’s responsibility.

// Upgrade Rules

Upgrade is possible, but not automatic.

Agencies may upgrade from Preview to White Label, from Preview directly to Full OTA, or from White Label to Full OTA. Upgrade depends on agreement, KYC review, deposit requirements, technical readiness, commercial approval, and activation planning.

Monthly White Label Access Fee stops
Full OTA has no monthly platform access fee
Refundable Operational Deposit applies
Refundable Security Deposit applies
Segment fees begin
Direct supplier activation becomes available
New payment gateway activation becomes available
8 sales channels become available subject to activation
Full OTA annual agreement applies
Three-month termination notice applies
Full settlement and refund rules apply
Trustee financial operations can apply
// Commercial Boundaries

Important rules before making a decision.

These boundaries protect clarity and prevent misunderstanding of Luxota’s commercial model.

Refundable does not mean immediately refundable.

Refundable balances are subject to settlement review, permitted deductions, obligations, disputes, chargebacks, supplier penalties, taxes, and agreement terms.

Pay-as-you-go does not mean free.

It means Full OTA has no fixed annual software license. Commercial charges still apply through deposits, usage fees, VAT, and approved activation charges.

Preview is not commercial activation.

The 14-Day Live Portal Preview is for preparation and review. Payment, booking, issuance, wallet usage, and commercial fulfilment remain blocked.

Final agreement controls.

This page explains the commercial model. Signed agreements, invoices, tax rules, and applicable legal terms define the binding rules.

// Commercial FAQ

Commercial Model FAQ

Detailed answers about the See → Sell → Scale pathway, commercial activation, deposits, segment fees, payment gateways, support, suspension, termination, and refund rules.

This FAQ explains Luxota’s commercial logic. Final client agreements, invoices, tax treatment, and legal terms may define the binding rules.

Commercial Pathway

Luxota follows a See → Sell → Scale pathway. Agencies can first preview a live branded portal, then start selling through ShareHub White Label, and finally scale into Luxota Full OTA when they are ready for direct suppliers, Trustee, 8 sales channels, and Pay-as-you-go operations.
The three levels are: 14-Day Live Portal Preview, ShareHub White Label, and Luxota Full OTA. The first is an entry stage for preview and preparation. The second is a low-friction commercial selling model. The third is the full OTA operating model with Pay-as-you-go structure.
Yes. Agencies that are ready for full operations may upgrade directly from the 14-Day Live Portal Preview to Luxota Full OTA, subject to agreement, deposit requirements, technical readiness, commercial approval, and activation scope.

14-Day Live Portal Preview

Yes. It is a real branded portal environment, normally launched on a Luxota/Shubco-managed subdomain. It allows the agency to preview and prepare its portal before commercial activation.
No. The preview is not commercially activated. Payment collection, ticket issuance, supplier booking, wallet usage, Trustee balance usage, and commercial fulfilment remain blocked during this stage.
Yes. Agencies can prepare or display manual services such as tours, visas, packages, or local services. However, these services are not commercially activated during the preview and cannot be processed as paid transactions through the portal.
At the end of the preview period, the agency can upgrade to ShareHub White Label, upgrade to Luxota Full OTA, or close/suspend the preview. If the agency does not upgrade, Luxota may suspend, archive, or remove the preview environment.

ShareHub White Label

ShareHub White Label is Luxota’s first commercial product. It allows agencies to start selling through their own branded website using supported payment gateways, manual services, and Luxota-provided ShareHub supply.
No. ShareHub White Label has no segment fee. Segment fees apply only under Luxota Full OTA.
ShareHub White Label is charged at USD 100 per month plus 5% UAE VAT. This is the Monthly White Label Access Fee. It is non-refundable once the billing cycle starts and does not convert into service balance, deposits, Full OTA credit, or future usage.
No. Direct supplier API integration is not available under ShareHub White Label. Supplier activation is available under Luxota Full OTA after technical feasibility review and approval.
Luxota-provided ShareHub supply means travel services distributed by Luxota or its appointed agency representative under the ShareHub White Label model. It does not mean open access to all ShareHub suppliers, other agencies’ inventory, other ShareHub websites, or direct supplier APIs.

Luxota Full OTA

Luxota Full OTA is the advanced commercial product for agencies ready to scale beyond a branded website. It supports direct supplier activation, Trustee financial operations, usage-based segment fees, 8 sales channels, advanced payment gateway options, and Pay-as-you-go operations.
No. Luxota Full OTA has no annual software license fee, no monthly platform access fee, no separate hosting fee, and no separate standard support fee. The model is based on refundable deposits, usage-based segment fees, and approved activation charges.
The 8 sales channels are Website, Mobile App, ShareHub, White Label, Meta Search, Licence Reseller, API OUT, and Luxota ShareHub Supplier. Access to each channel is subject to activation scope, technical readiness, commercial approval, product availability, third-party requirements, and contract terms.
Yes. Direct supplier activation is available under Luxota Full OTA after technical feasibility review and approval. Each approved supplier activation is charged at USD 250 plus 5% UAE VAT.

Fees, Deposits & Pay-as-you-go

Pay-as-you-go means the agency does not pay a fixed annual software license fee or monthly platform access fee. Instead, the agency starts with refundable deposits and pays usage-based segment fees when issued or confirmed operational services are processed.
Luxota Full OTA requires a USD 1,000 Refundable Operational Deposit and a USD 1,000 Refundable Security Deposit. These deposits are subject to settlement review and applicable agreement terms.
Segment fees apply only under Luxota Full OTA. Flights are USD 0.85 per passenger, hotels are USD 0.85 per guest, tours are USD 1.50 per traveler, and visas are USD 1.50 per applicant. Segment fees are subject to 5% UAE VAT.
No. Refundable means eligible for release after settlement review and deduction of any outstanding obligations, permitted charges, supplier actions, refunds, penalties, chargebacks, taxes, or liabilities. Refundable does not mean immediately refundable.

Payment Gateway, VAT & Responsibility

In Luxota’s standard model, the payment gateway belongs to the agency/site. The agency is normally the Merchant of Record for payments collected through its own gateway, unless otherwise agreed in writing.
Yes. A 5% UAE VAT applies to taxable fees and charges in accordance with UAE tax regulations. Deposits, balances, deductions, and invoices are managed according to applicable tax rules through Trustee.
Manual services are created, priced, sold, operated, fulfilled, cancelled, and refunded by the agency. Luxota provides the technology layer only and is not responsible for service delivery, supplier fulfilment, customer disputes, visa outcomes, tour execution, or manual service liabilities.

Support, Suspension & Termination

Luxota uses structured support through tickets, AI assistance, Help Center resources, Knowledge Base content, Academy resources, and official support channels. WhatsApp groups are not part of the standard operational support model.
If the monthly fee is not paid by the due date, Luxota may suspend the website and related services. Luxota may retain the agency’s configuration and data for up to 60 days after suspension, after which data may be archived, removed, or deleted according to the data retention policy.
Luxota Full OTA requires a three-month written termination notice. After the notice period ends, Luxota has one additional month to complete settlement review and release eligible refundable balances, subject to outstanding balances, refunds, chargebacks, supplier penalties, disputes, or unresolved obligations.