What this policy covers
This Cookie Policy explains how Luxota uses cookies and similar technologies, what they are used for, and how you can manage them. It works alongside the Privacy Policy, which explains how personal data is handled.
What cookies are
Cookies are small text files placed on your device when you visit a website. Similar technologies — such as local storage, pixels, and tags — work in comparable ways. Together they help a site function, remember preferences, and understand how it is used.
Where this policy applies
This policy covers cookies set on Luxota's own website and the baseline cookies the Luxota platform needs to run a branded portal.
Your agency operates its own branded portal. Any additional cookies you add — and the consent you collect from your own travelers — are your responsibility, as described later on this page.
Categories of cookies we use
- Strictly necessary — needed for the site or portal to work, such as security, sign-in, and session handling.
- Preferences — remember choices like language and display settings.
- Analytics — help us understand how the site is used so we can improve it.
- Marketing — used to measure or tailor campaigns, where applicable.
Strictly necessary cookies
Strictly necessary cookies are always active because the site and portal cannot work properly without them. They do not require consent and cannot be switched off through cookie settings.
Managing your choices
Where consent is required, you can accept or decline non-essential cookies through the cookie settings shown on the site, and change your choice later.
You can also control cookies through your browser — for example, blocking or deleting them. Blocking some cookies may affect how parts of the site or portal work.
Third-party cookies
Some features may rely on third-party services — for example, analytics or embedded content — which can set their own cookies. Those cookies are governed by the relevant third party's own policies.
Cookies on your branded portal
When your agency runs a branded portal, you are the operator of that portal for your travelers. You are responsible for any additional cookies or tracking you add and for collecting the cookie consent required in the places where you operate.
The Luxota platform provides the baseline cookies needed for the portal to function; the rest is configured and controlled by your agency.
Changes to this policy
Luxota may publish an updated version of this policy at a new dated address. The version that applies is the one in effect when you visit, and earlier versions remain available in the archive.