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// LUXOTA SERVICES

The Service Capabilities Behind Luxota Travel Portal

Explore the Service Categories, Back Office capabilities, Travel API Suppliers, External Service Integrations, and support infrastructure that help agencies operate and grow online.

Service Categories Back Office Travel API Suppliers Integrations Support
// SERVICE CATEGORIES

Service Categories your agency can sell

Luxota Travel Portal helps agencies sell multiple Service Categories through one connected operating environment. Current and planned categories allow agencies to expand beyond a single product line.

Currently Supported
Active

Flights

Search, book, and manage air travel services through connected supplier flows.

Active

Hotels

Offer accommodation options through supported hotel supply sources.

Active

Tours

Present and manage tour packages for leisure, group, and destination-based travel.

Active

Visa

Manage visa-related service requests and applicant workflows.

Planned Expansion
Planned

Holidays

Package multiple travel services into structured holiday offers.

Planned

Activities

Add destination experiences, attractions, and local activities.

Planned

Transfers

Support airport, city, and destination transfer services.

Service Category availability may depend on the active commercial model, supplier setup, and enabled modules.
// BACK OFFICE FEATURES

Back Office features for daily agency operations

The real power of a Travel Portal is not only the customer-facing website. Luxota Back Office gives agencies the operational control needed to manage bookings, users, markups, suppliers, reports, finance, and daily workflows.

01

Booking Management

  • Booking list
  • Booking status
  • Cancellation and refund workflows
02

User & Role Management

  • Admin users
  • Role permissions
  • Agency staff access
03

Markup & Pricing Rules

  • Service-based markup
  • Supplier-based markup
  • Customer group pricing
04

Supplier Management

  • Supplier settings
  • Connection controls
  • Supplier visibility
05

Customer Management

  • Customer profiles
  • Agency accounts
  • Corporate customer records
06

Finance & Wallet Workflows

  • Wallet visibility
  • Payment tracking
  • Settlement-related records
07

Reports & Analytics

  • Sales reports
  • Booking performance
  • Operational visibility
08

Content & Page Management

  • Page content
  • Static sections
  • Agency information
09

Support & Request Handling

  • Customer requests
  • Operational follow-up
  • Issue visibility
10

System Settings & Controls

  • Platform settings
  • Languages and currency
  • Operational configuration
550+ Back Office features across operational modules

The full Back Office feature list can be reviewed with the Luxota team based on your agency model and activated package.

// SUPPLIERS & PAYMENTS

Connected supply and payment readiness

Luxota already includes implemented connectivity across Travel API Suppliers and Payment Gateway Integrations. This gives agencies a stronger starting point for OTA activation instead of beginning every supplier or payment connection from zero.

02 Payments

Payment Gateway Integrations

Luxota supports multiple implemented payment gateway integrations across global processors, regional banking systems, wallets, BNPL, and local payment methods.

24 gateways Regional options Activation-ready
// Detailed integration list

Want to see the full list of supported suppliers and payment gateways?

The detailed page includes searchable lists of Travel API Suppliers and Payment Gateway Integrations, with categories for flights, hotels, global gateways, regional gateways, wallets, and routing services.

View Full List
Supplier and payment gateway availability depends on the selected Luxota commercial model, market access, provider approval, merchant account status, currency support, and technical activation.
// EXTERNAL SERVICE INTEGRATIONS

External Service Integrations for connected operations

Agencies use different tools to communicate, support customers, manage leads, and automate operations. Luxota supports External Service Integrations with selected third-party services to help agencies work more efficiently.

Communication

WhatsApp, Email, Telegram, SMS

Connect key communication channels to improve customer updates, notifications, and operational messaging.

CRM & Sales

HubSpot CRM, lead forms, sales alerts

Support lead visibility and sales follow-up by connecting selected CRM and sales tools.

Support

Ticketing, live chat, request flows

Help agencies manage customer requests and operational issues through connected support processes.

Automation

Webhooks, API callbacks, workflow triggers

Enable selected external workflows and system-to-system communication for operational automation.

Payments & Finance

Gateway links, payment alerts, invoice flows

Connect payment and financial notification layers where supported by the active commercial setup.

// SUPPORT, HOSTING & BACKUP

Built for daily business continuity

A Travel Portal is not a brochure website. It is a daily business system. Luxota supports agencies with hosting infrastructure, scheduled backup planning, and multi-layer support processes designed to improve operational continuity.

01

Hosting Infrastructure

Dedicated hosting environments designed for travel portal operations.

02

Scheduled Backup

Regular backup planning to help protect operational data and reduce recovery risk.

03

Support Channels

Structured support through defined communication and issue-handling processes.

04

SLA-Oriented Operations

Support processes designed around response clarity, issue tracking, and operational continuity.

05

Monitoring & Stability

Server and platform monitoring to support daily usage and reduce unexpected disruption.

// HOW IT WORKS TOGETHER

Each service layer supports a different part of agency growth

Service Categories define what you sell. Back Office controls how you operate. Travel API Suppliers and ShareHub support inventory access. External Service Integrations connect your tools. Support and hosting help keep the business running.

01

Sell

Service Categories

02

Operate

Back Office

03

Connect

Travel API Suppliers & ShareHub

04

Integrate

External Service Integrations

05

Continue

Support, Hosting & Backup

// COMMERCIAL PATHWAY

Services designed for a Pay-as-you-go growth path

Luxota is designed to reduce heavy upfront platform license pressure. Agencies can explore the commercial pathway to understand how activation, usage, and growth stages work.

View Commercial Pathway
// START WITH CLARITY

Ready to see how these services work in your agency portal?

Start with a Live Preview and see how your branded Travel Portal, Back Office, Service Categories, and connected service layers can come together before commercial activation.